More brands than ever are investing and producing quality journalism to drive their earned media strategy. They recognize that it’s a valuable channel for simultaneously building authority while finding and connecting with customers where they consume news. But producing and distributing great content is no easy feat. At Stacker and our brand-partnership model Stacker Studio, our team has mastered how to create newsworthy, data-driven stories for our newswire. Since 2017, we’ve placed thousands of stories across the most authoritative news outlets in the country, including MSN, Newsweek, SFGate, and Chicago Tribune. Certain approaches have yielded a high hit rate (i.e., pick up), and one of our most successful tactics is helping add context to what’s going on in the world. (I mentioned this as a tactic in my Whiteboard Friday, How to Make Newsworthy Content: Part 2.) Contextualizing topics, statistics, and events serves as a core part of our content ideation process. Today, I’m going to share our strategy so you can create content that has real news value, and that can resonate with newsroom editors. Make a list of facts and insights You likely have a list of general topics relevant to your brand, but these subject areas are often too general as a launching point for productive brainstorming. Starting with “personal finance,” for example, leaves almost too much white space to truly explore and refine story ideas. Instead, it’s better to hone in on an upcoming event, data set, or particular news cycle. What is newsworthy and specifically happening that’s aligned with your general audience? At the time of writing this, Jack Dorsey recently stepped down as CEO of Twitter. That was breaking news and hardly something a brand would expect to cover. But take the event and try contextualizing it. In general, what’s the average tenure of founders before stepping down? What’s the difference in public market success for founder-led companies? In regard to Parag Agrawal stepping into the CEO role, what is the percentage of non-white CEOs in American companies? As you can see, when you contextualize, it unlocks promising avenues for creative storyboarding. Here are some questions to guide this process. Question 1: How does this compare to similar events/statistics? Comparison is one of the most effective ways to contextualize. It’s hard to know the true impact of a fact when it exists stand alone or in a vacuum. Let’s consider hurricane season as an example. There’s a ton of stories around current hurricane seasons, whether it’s highlighting the worst hurricanes of all time or getting a sense of a particular hurricane’s scope of destruction or impact on a community. But we decided to compare it another way. What if we asked readers to consider what hurricane seasons were like the year they were born? This approach prompts a personal experience for the readers to compare what hurricane seasons are like now compared to a more specific “then” — one that feels particularly relevant and relatable. I’ll talk more about time-based comparisons in the next section, but you can also compare: Across industries/topics (How much damage do hurricanes do compared to tidal waves?)Across geographic areas (Which part of the ocean is responsible for the most destructive hurricanes? Where has the most damage been done around the world?)Across demographics (Which generation is most frightened of hurricanes?)There are dozens of possibilities, so allow yourself to freely explore all potential angles. Question 2: What are the implications on a local level? In some cases, events or topics are discussed online without the details of how they’re impacting individual people or communities. We might know what something means for a general audience, but is there a deeper impact or implication that’s not being explored? One of the best ways to do this is through localization, which involves taking a national trend and evaluating how it’s reflected and/or impacts specific areas. Newspapers do this constantly, but brands can do it, too. For example, there are countless stories about climate change, but taking a localized approach can help make the phenomenon feel “closer to home.” We put together a piece that illustrated significant ways climate change has affected each state (increased flooding in Arkansas, the Colorado River drying up, sea levels rising off South Carolina, etc.). You could take this a step further and look at a particular city or community if you had supporting data or research. If you serve particular markets, it’s easy to implement this strategy. Orchard, for example, does a great job publishing real estate market trend reports in the areas they serve. But if you’re a national or international brand that doesn’t cater to specific regions, try using data sets that have information for all countries, states, cities, ZIP codes, etc., and present all of it, allowing readers to identify data points that matter to them. When readers can filter data or interact with your content, it allows them to have a more personalized reading experience. Question 3: What sides of the conversation have we not fully heard yet? The best way to tap into the missing pieces of a story is to consider how other topics/subject areas interact with that story. I’ll stick with our climate change theme. We did the story above on how climate change has impacted every state, which feels comprehensive about the topic, but there’s more to dive into. Outside of just thinking how climate change is impacting geographic areas, we asked ourselves: How is it affecting different industries? Now we have a look at a more specific angle that’s fascinating — how climate change has impacted the wine industry. When you have a topic and want to uncover less-explored angles, ask yourself a set of questions that’s similar to the compare/contrast model: How does this topic impact different regions? (E.g. What is wine’s cultural role in various countries?)How does this topic impact different demographics of people? (E.g. Who profits most from wine making?)How does this topic impact different industries? (E.g. How have wineries/vineyards impacted tourism?)How is this topic impacted by these various things? (E.g. How is the flavor of wine impacted by region? Who buys the most wine, and where do they live?)This should create a good brainstorming foundation to identify interesting hooks that aren’t often explored about a really common topic. Conclusion Not only will taking the approach of contextualizing differentiate your story from everything else out there, it will also allow you to re-promote it when a similar event occurs or the topic trends again in the future. Contextualized content is often this perfect blend of timeliness and evergreen that’s really difficult to achieve otherwise.
02.12.20235 Steps to Develop a Successful Instagram Marketing Strategy in 2022
02.12.2023The author’s views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.
As we wind down 2021, we’re taking a look back at the most popular Whiteboard Friday episodes from the year. First up, from August, small business SEO expert Claire Carlile walks you through the what, why, where, and how of UTM tagging for your GMB profiles.
Editor’s note: Beginning at 1:49, when Claire mentions «referral traffic», it should be «referral information».
Video Transcription
Hey, Moz fans, and welcome to another edition of Whiteboard Friday. Do you have a Google My Business listing or do you work with clients that have Google My Business listings, and do you want to know more about the value of the traffic that Google My Business drives to your website?
Well, if you do, this is the Whiteboard Friday for you. So I’m Claire Carlile, and I am a local search expert at BrightLocal, and today I’m going to speak about UTM tagging for Google My Business.
What’s a UTM tag?
So you might be asking, «What is a UTM tag?» If you are, you wouldn’t be the first person to ask that question.
So UTM stands for Urchin Tracking Module. But if you just think of UTM tags as tracking codes that we add to the end of our external links that tell us more about where that traffic came from and how it got to our websites. So when someone clicks on a UTM tagged URL, details of the source, the medium, and the campaign that that website visit comes from get transferred over into Google Analytics.
Why add UTM tags?
So why would we want to add UTM tags to our GMB URLs? Well, without tagging, all of the traffic will end up in the Organic bucket. So that’s fine, but what it won’t tell us is whether that organic traffic came from the regular organic results or whether it came from Google My Business URLs in the business profile or in Google Maps.
Another reason is that many mobile apps and browsers don’t give their referral traffic into Google Analytics, and that traffic is just going to end up in the Direct bucket. We’re marketers. We’re very used to having to demonstrate our value and the value of our services. So this is a great way for you to illustrate the value that you’re adding to your client or to your organization.
We also often need to secure a budget. So whether that budget is for more of our time or it’s for photos or videos for Google My Business, it also lets us understand the value of various Google My Business features so we can say Google Posts is more valuable to this client than Google products, or Google products refers less traffic but at a rate that converts higher.
Also, we’ll get the Google Search Console data for those UTM tagged URLs. So we’ll see the query data. We’ll see what queries are actually driving impressions and clicks on these UTM tagged URLs.
Where can you tag?
So let’s think about what we can tag. We hear a lot about zero-click search, but that really isn’t a new concept if you’ve been working in local search for a while, because from the business profile a potential customer can click to call a business, they can download driving directions, they can look at photos, they can read reviews, they can look at services, all without clicking through to the business website.
But that said, we do actually have a lot of opportunities in GMB to link back to our website and to drive traffic to the website. So what you have in GMB will be dependent upon your primary category.
But most businesses will have a website link. They might have an appointment or a menu URL. They might have Google products. They might have Google Posts. You might be using the new follower offer, which not a lot of people know about and even less people are using, and it might actually die and end up in the Google graveyard, but it only takes 10 minutes to set up. So if you have the type of business that could attract a local following, then it’s worth adding because you can see: Does it actually drive value for the business? What does that traffic do when they get to your website? What content are they looking at? Where are they moving, and how are they moving around? Is the traffic from GMB actually driving revenue? Are they buying things when they get to your website? Then we’ve got all of our conversions and micro conversions that hopefully we have set up so we can measure in Google Analytics.
So do we get click to call? Do we get click to email? Do they download a resource? Do they click through to our social media profiles? Do they fill in a form? Do they sign up for our newsletter? We can find out all of these things when we add UTM tagging.
UTM tagging tips
So I’m going to give you some UTM tagging tips because I think the most important thing is to be very, very consistent from the outset, because it’s quite easy to get this wrong.
So consistency being key, think about how you’re going to separate out your words. I like to use a dash. Some people like to use an underscore. Whatever you use, just make it very consistent.
Then we have uppercase and lowercase letters. So I always stick with lowercase letters, the reason being that Google Analytics is case sensitive in all of its reports. So if you’re using a mix of uppercase and lowercase, Google is going to report upon that separately. If you don’t get this right, you’re going to be dealing with a lot of messy and bought data that you’re going to have to sort out outside of Google Analytics, and you really don’t want that.
So another thing is if you get your source and your medium in a muddle, then that traffic is just going to end up in the Other bucket, which is pretty much totally sad times. So a way to avoid that is by thinking of the source as where the journey started or where that traffic came from and the medium as the method of transport. It’s how that traffic got from A to B.
Who manages the data?
So before we think about which URLs on our website we’re going to tag up, we need to think about who is managing the data and reporting in our organization or in our client’s organization, because the UTM tags and the framework that you set up need to play nicely and sit within their framework. You don’t want to be robbing clicks from them if they’re trying to demonstrate the value of something.
Now you might find that when you work with small and medium-size businesses, no one is managing the data and reporting, in which case happy days, this will work absolutely fine.
Which URLs do you tag?
So which URL will you tag?
Well, there are some questions here. Do you have one location, or do you have many locations? So if it’s just one location, you probably tag up your homepage. If it’s many locations, you’re going to be linking to your location landing pages.
If you’re using Google products, then you’ll be wanting to link to your products or your services pages.
If you have an appointment URL, then you will be linking through to maybe the Contact Us page. If you have booking or appointment functionality on your website, you’ll link to that page.
Now, unsurprisingly, the menu URL will link to your menu page.
If you’re using Google Posts, have a think about where will you link to. If it’s a special offer post, is there a special offer page that it will link to? When that special offer expires, what will you do with that page? Will it continue to resolve, or are you going to 301 it somewhere else? Plan all that out beforehand. Actually, you need to make sure that you check the URL that you’re wanting to link to. Are you linking to the correct version? If you’re on https, which I hope you are, you won’t want to be linking to the http.
You need to look: Does that page resolve? Can you see everything on that page? Does that page give a 404, in which case obviously we’re not going to want to link to it? Does that page go through a series of redirects? Now, a series of redirects is going to strip the UTM tagging off of that URL, and we really don’t want that.
How to tag
So once you’ve checked which URLs you need to link to, you’re actually going to tag those up.
So for the source, I’m using Google. Some people like to use GMB. But whatever you choose, again, make sure it fits within this framework and be consistent from the outset. For medium, I’m using organic. Then for campaign, I’m using that field to describe the location of that link within Google My Business.
So it might be the primary website link, menu, products, or the appointment. If you’re using the new follower offer, you have this. Then with Google Posts, I like to be a little bit more granular so I can see what type of posts might be working the best, and I can also track any changes when Google starts moving posts up and around inside the business profile.
So we’ve got the what’s new post, the offer post, and the event post. Finally, for Google Posts, using the campaign content field to describe the actual content of that post. So if you work with a business which has lots of unique and interesting content, you might just need to describe that content, so summer-21-sale, free-giraffe-rides, curry-night-may-21, or you might just like to use the date there in the campaign content field.
So top tip is if you’re using Posts, you have access to Posts, I hope you’re using them, then using a Google Sheets add-on called Postamatic, which is brilliant, it allows you to schedule your posts, and it also automatically adds UTM tagging within this format. So it’s very much recommended.
So you’re going to tag up your GMB URLs and those links with UTM codes. So you might use something like Google’s Campaign URL Builder, which is something that I used to use when I first started tagging up business profiles. But since then I’ve been working on my UTM Tagging Guide with the Google Sheet, which is basically my gift to you with love.
So you can use that to keep everything nice and tidy and everything in one place. It auto-generates the tag. So all you have to do is just drop your URL into the sheet, and then it will give you the UTM codes for those URLs. It’s a good way to keep a record of what you’re adding, and that might be Google Posts, if you’re not using Postamatic.
It might be your Google products. You have a record then, and you can understand what type of content resonates, what doesn’t, and what you could do better with your content. So you will find that guide and sheet here, on this URL.
So that’s it for today. I hope you found that useful and hopefully see you here again soon.
